For Agents

Where do I find my monthly reporting?

Click on the “Access My Reports” link above. From there, you will be directed to a new site. At this site, enter in your login information. If you are not registered, please contact your Report Analyst. Once you have signed in, click on the appropriate quick links from the home page.

Where can I search for a Preferred Provider?

The public provider search is available from the www.mi.accesshma.com home page or using the link above.

Where can I find if a claim was received for a specific employee?

Click on “View a Member’s Claims or Coverage” above. From there, you will be directed to a new site. At this site, enter in your login information. If you are not registered, please contact your Account Manager.

Once you have signed in, simply click on the “Claims” link. You can find a claim by the member’s ID number or by the claim number.

Where can I find if a certain diagnosis or procedure code is covered?

We do not quote benefits based on diagnosis or procedure codes; please call our Customer Care team at 1-833-865-0141 with a detailed description of the service being provided and the code, and they will provide you an accurate benefit quote.

What is HMA's holiday schedule?

We observe the holiday schedule below. Our Customer Care lines will re-open at 8 AM ET the following business day.